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02035aam a22003378i 4500 001 A8C560C6D5A611ECB9FA047A3CECA4DB 003 SILO 005 20220517010026 008 211001t20222022maua b 000 0 eng 010 $a 2021047547 020 $a 1632652005 020 $a 9781632652003 035 $a (OCoLC)1268205672 040 $a DLC $b eng $e rda $c DLC $d OCLCO $d OCLCF $d NBO $d GO6 $d OCLCO $d BUP $d SILO 100 1 $a Cutting, Donna, $d 1966- $e author. 245 10 $a Employees first! : $b inspire, engage, and focus on the heart of your organization / $c Donna Cutting ; foreword by Jeffrey W. Hayzlett. 246 14 $a Employees f1rst! 264 1 $a Newburyport, MA : $b Career Press, $c 2022. 300 $a xii, 219 pages : $b illustration ; $c 23 cm 505 0 $a Give them something to care about -- Show them authentic appreciation -- Cultivate a culture of kindness and... -- Roll out the red carpet on day one -- Start spreading the news -- Create a culture in which everyone is welcome -- Get creative with compensation -- Champion workplace wellness -- Create a safe space -- Keep your remote team connected -- What's next? 520 $a "How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"-- $c Provided by publisher. 650 0 $a Employee empowerment. 650 0 $a Management $x Employee participation. 650 0 $a Organizational change. 650 0 $a Organizational effectiveness. 700 1 $a Hayzlett, Jeffrey W., $e writer of foreword. 941 $a 2 952 $l GAAX314 $d 20230602010102.0 952 $l KSPG296 $d 20220517010521.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A8C560C6D5A611ECB9FA047A3CECA4DB 994 $a C0 $b BUPInitiate Another SILO Locator Search