166 records matched your query       

01197cgm a2200289Ia 4500
001 0281B4DA2AFB11DEBAFE5107A8D7520A
005 200904162154.0
007 vf cbahou
008 960228s1995    flu027            vleng d
035    $a (OCoLC)34278680
040    $a TSC $c TSC $d SILO $d NIU $d SILO
245 0  $a Relationship marketing $h [videorecording] / $c D.E. Visuals ; produced and directed by Phil Rutsohn.
260    $a Sunrise, Fl. : $b D.E. Visuals, $c c1995.
300    $a 1 videocassette (26 min., 30 sec.) : $b sd., col. ; $c 1/2 in. + $e 1 discussion questions & quiz (4 p.; 18 cm.)
520    $a Briefly discusses the underlying philosophy of relationship marketing, identifies key issues to be addressed when creating a marketing strategy, and lists steps for developing an effective relationship marketing program.
538    $a VHS.
650  0 $a Marketing.
650  0 $a Customer relations.
650  0 $a Customer service.
700 1  $a Rutsohn, Phil.
710 2  $a D.E. Visuals (Firm).
939    $a 4097214
941    $a 1
945    $a vhs
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=0281B4DA2AFB11DEBAFE5107A8D7520A
994    $a 02 $b NIU
952    $l SOAX911 $d 20090701080000.0