166 records matched your query
01197cgm a2200289Ia 4500 001 0281B4DA2AFB11DEBAFE5107A8D7520A 005 200904162154.0 007 vf cbahou 008 960228s1995 flu027 vleng d 035 $a (OCoLC)34278680 040 $a TSC $c TSC $d SILO $d NIU $d SILO 245 0 $a Relationship marketing $h [videorecording] / $c D.E. Visuals ; produced and directed by Phil Rutsohn. 260 $a Sunrise, Fl. : $b D.E. Visuals, $c c1995. 300 $a 1 videocassette (26 min., 30 sec.) : $b sd., col. ; $c 1/2 in. + $e 1 discussion questions & quiz (4 p.; 18 cm.) 520 $a Briefly discusses the underlying philosophy of relationship marketing, identifies key issues to be addressed when creating a marketing strategy, and lists steps for developing an effective relationship marketing program. 538 $a VHS. 650 0 $a Marketing. 650 0 $a Customer relations. 650 0 $a Customer service. 700 1 $a Rutsohn, Phil. 710 2 $a D.E. Visuals (Firm). 939 $a 4097214 941 $a 1 945 $a vhs 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=0281B4DA2AFB11DEBAFE5107A8D7520A 994 $a 02 $b NIU 952 $l SOAX911 $d 20090701080000.0Initiate Another SILO Locator Search