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04650aam a2200421 i 4500 001 A11F43B6FFE911EBB6EAFDEE22ECA4DB 003 SILO 005 20210818010020 008 180817t20212021dcua b 001 0 eng c 010 $a 2020947435 020 $a 9780815736974 020 $a 0815736975 035 $a (OCoLC)1048943222 040 $a YDX $b eng $e rda $c YDX $d OCLCQ $d WVU $d RSM $d YDXIT $d OCLCF $d OCLCO $d MEAUC $d CBY $d BDX $d B6U $d YUS $d B6U $d EAU $d IaU $d SILO 042 $a pcc 043 $a ff----- $a ff----- 050 04 $a JQ1758.A58 $b P83 2021 082 04 $a 351.56 $2 23 245 00 $a Public sector reform in the Middle East and North Africa : $b lessons of experience for a region in transition / $c edited by Robert P. Beschel Jr., Tarik M. Yousef. 264 1 $a Washington, D.C. : $b Brookings Institution Press, $c [2021] 300 $a xiii, 310 pages : $b illustrations ; $c 23 cm 520 $a "Political upheavals and civil wars in the Middle East and North Africa (MENA) have obscured efforts by many countries in the region to reform their public sectors. Unwieldy, unresponsive-and often corrupt-governments across the region have faced new pressure, not least from their publics, to improve the quality of public services and open up their decision making processes. Some of these reform efforts were under way and at least partly successful before the outbreak of the Arab Spring in 2010. Reform efforts have continued in some countries despite the many upheavals since then. This book offers a comprehensive assessment of a wide range of reform efforts in nine countries. In six cases the reforms targeted core systems of government: Jordan's restructuring of cabinet operations, the Palestinian Authority's revision of public financial management, Morocco's voluntary retirement program, human resource management reforms in Lebanon, an e-governance initiative in Dubai, and attempts to improve transparency in Tunisia. Five other reform efforts tackled line departments of government, among them Egypt's attempt to improve tax collection and Saudi Arabia's work to improve service delivery and bill collection. Some of these reform efforts were more successful than others. This book examines both the good and the bad, looking not only at what each reform accomplished but at how it was implemented. The result is a series of useful lessons on how public sector reforms can be adopted in MENA"-- $c Provided by publisher. 504 $a Includes bibliographical references and index. 505 0 $a Preface / Rami G. Khouri -- The challenge of public sector reform in MENA / Robert P. Beschel Jr., Tarik M. Yousef -- Part 1. Reforms to core institutions and processes : At the apex: Reforming cabinet structures in Jordan / Fatema Alhashemi, Tony Goldner -- Reforms to public financial management in Palestine / Robert P. Beschel Jr., Mark Ahern -- Downsizing the public sector: Morocco's voluntary retirement program / Khalid El Massnaoui, Mhamed Biygautane -- Strengthening meritocracy in human resource management in London / Simonida Subotic, Adele Barzelay -- From electronic government to smart city: Dubai's digital transformation / Fadi Salem, Okan Geray -- Enhancing transparency in post-revolutionary Tunisia / Tristan Dreisbach -- Part 2. Improving services in line departments : Facilitating investment through the Cairo one-stop shop / Andrew H. W. Stone, Adele Barzelay -- Transforming cash culture and the bill payment system in Saudi Arabia / Khalid Al-Yahya -- Making taxes less taxing: Overhauling tax policy and administration in Egypt / Fatema Alhashemi, Khalid Elashmawy -- Creating a "citizen friendly" department: Document processing in Jordan / Deepa Iyer -- Conclusion : Making sense of it all: The lesson from experience / Robert P. Beschel Jr., Tarik M. Yousef. 650 0 $a Public administration $z Middle East. 650 0 $a Public administration $z Africa, North. 650 7 $a Politics and government. $2 fast $0 (OCoLC)fst01919741 650 7 $a Public administration. $2 fast $0 (OCoLC)fst01081976 651 0 $a Middle East $x Politics and government. 651 0 $a Africa, North $x Politics and government. 651 7 $a Middle East. $2 fast $0 (OCoLC)fst01241586 651 7 $a North Africa. $2 fast $0 (OCoLC)fst01239515 776 08 $i Electronic version: $t Public sector reform in the Middle East and North Africa. $d Washington, D.C : Brookings Institution Press, [2019] $z 9780815736981 $w (OCoLC)1203951895 700 1 $a Beschel, Robert P., $e editor. 700 1 $a Yousef, Tarik, $e editor. 941 $a 1 952 $l OVUX522 $d 20220317023739.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A11F43B6FFE911EBB6EAFDEE22ECA4DBInitiate Another SILO Locator Search