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03356aam a2200445 a 4500 001 777B5DF4FE5F11E2B6A414D3DAD10320 003 SILO 005 20130806010419 006 m d f 007 cr mn||||||||| 008 090127s2009 dcu sb f000 0 eng c 035 $a (OCoLC)299786041 040 $a DID $c DID $d DID $d GPO $d MvI $d SILO 042 $a pcc 043 $a n-us--- 074 $a 0546-D (online) 086 0 $a GA 1.13:GAO-09-180 088 $a GAO-09-180 110 1 $a United States. $b Government Accountability Office 245 10 $a Federal user fees $h [electronic resource] : $b additional analyses and timely reviews could improve immigration and naturalization user fee design and USCIS operations : report to congressional requesters. 246 30 $a Additional analyses and timely reviews could improve immigration and naturalization user fee design and USCIS operations 260 $a [Washington, D.C.] : $b U.S. Govt. Accountability Office, $c [2009] 300 $a iii, 41 p. : $b digital, PDF file. 538 $a System requirements: Adobe Acrobat Reader. 538 $a Mode of access: World Wide Web from GAO web site. Address as of 1/27/09: http://www.gao.gov/new.items/d09180.pdf ; current access available via PURL. 500 $a Title from title screen (viewed on Jan. 27, 2009). 500 $a "January 2009." 520 $a U.S. Citizenship and Immigration Services (USCIS) announced an increase to its immigration and naturalization application fees by an average of 86 percent, effective July 2007, contributing to a surge in application volume that challenged the agency's pre-adjudicative operations. In July 2007, the incoming application volume increased an unprecedented 100 percent over the prior month and the processing of 1.47 million applications was delayed. GAO was asked to review USCIS's current fee design and compare it to the principles in GAO's user-fee design guide and USCIS's management of operations affected by the new fees, specifically in projecting application volumes and contracting for application processing services. To do so, GAO reviewed legislation and agency documentation; compared the fee design to GAO's principles of effective user-fee design (equity, efficiency, revenue adequacy, and administrative burden); visited processing centers; and interviewed agency officials at these locations and in headquarters. GAO is making seven recommendations to the Director of Homeland Security to improve the timing and comprehensiveness of its next fee review; analyze and use application projection information for workload purposes; and implement procedures to validate contractors' invoices for incoming mail. 504 $a Includes bibliographical references. 500 $a "GAO-09-180." 610 20 $a U.S. Citizenship and Immigration Services $x Appropriations and expenditures. 610 20 $a U.S. Citizenship and Immigration Services $v Rules and practice. 650 0 $a Fees, Administrative $z United States $x Evaluation. 650 0 $a User charges $x Law and legislation $z United States. 650 0 $a Naturalization $z United States 651 0 $a United States $x Costs. $x Costs. 856 40 $u http://purl.access.gpo.gov/GPO/LPS112031 941 $a 1 952 $l USUX851 $d 20160824093634.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=777B5DF4FE5F11E2B6A414D3DAD10320Initiate Another SILO Locator Search