24 records matched your query
01563cam a2200385 a 4500 001 71CDE68E2AF511DEBA9D0F07A8D7520A 005 200904162114.0 008 960417s1997 caua b 001 0 eng 010 $a 96010092 020 $a 9780787902995 (acid-free paper) 020 $a 0787902993 (acid-free paper) 035 $a (OCoLC)34618229 040 $a DLC $c DLC $d SILO $d OCLCQ $d UIB $d SILO 050 00 $a JK468.T67 $b B45 1997 082 00 $a 350/.00068/4 $2 20 245 0 $a Benchmarking for best practices in the public sector : $b achieving performance breakthroughs in federal, state, and local agencies / $c Patricia Keehley ... [et al.]. 250 $a 1st ed. 260 $a San Francisco : $b Jossey-Bass, $c c1997. 300 $a xx, 251 p. : $b ill. ; $c 24 cm. 440 4 $a The Jossey-Bass public administration series 504 $a Includes bibliographical references (p. 241-244) and index. 650 0 $a Total quality management in government $z United States. 650 0 $a Benchmarking (Management) $z United States. 650 4 $a NormalizacioÌn (AdministracioÌn) 650 4 $a AdministracioÌn de la calidad total 650 4 $a Eficiencia organizacional $z EE.UU. 700 1 $a Keehley, Patricia. 856 41 $3 Table of contents $u http://www.loc.gov/catdir/toc/onix07/96010092.html 939 $a 3575670 941 $a 3 952 $l BOPG851 $d 20181006062733.0 952 $l OVUX522 $d 20180105061122.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=71CDE68E2AF511DEBA9D0F07A8D7520A 994 $a 02 $b UIB 952 $l UNUX074 $d 20090701080000.0Initiate Another SILO Locator Search