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01723aam a2200421Ia 4500 001 64E40130DA6211E2AABE58F3DAD10320 003 SILO 005 20240315010227 008 120917s2013 nyu 000 0 eng d 010 $a 2012949610 020 $a 0988842807 (hardbound) 020 $a 9780988842809 (hardbound) 035 $a (OCoLC)811361381 040 $a DON $b eng $c DON $d OCLCO $d BTCTA $d DON $d WIQ $d YDXCP $d LD4 $d TXA $d VET $d EEK $d SILO 050 14 $a RA971.35 $b .B47 2013 082 04 $a 362.110683 $2 23 100 1 $a Berrett, Britt. 245 10 $a Patients come second : $b leading change by changing the way you lead / $c Britt Berrett, Paul Spiegelman. 250 $a 1st ed. 260 $a New York : $b Inc. ; $c c2013. 300 $a 200 p. ; $c 23 cm. 500 $a "An Inc. original" 530 $a Issued also as an ebook. 505 0 $a What's up with the title? -- What does come first? -- Changing how we lead -- Fun matters -- Do we really care? -- Outside the four walls -- No whiners, losers, or jerks -- Why measure? -- It ain't about the money -- Committing to a lifetime of learning -- The higher power that drives us -- Get your CIQ score. 650 0 $a Health facilities $x Personnel management. 650 0 $a Health facilities $x Employees. 650 0 $a Medical personnel $x Attitudes. 650 0 $a Leadership. 650 2 $a Attitude of Health Personnel. 650 2 $a Health Facility Administration. 650 2 $a Leadership. 650 2 $a Personnel Management. 700 1 $a Spiegelman, Paul. 941 $a 2 952 $l GEPG771 $d 20210722035657.0 952 $l BAPH771 $d 20150926022348.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=64E40130DA6211E2AABE58F3DAD10320 994 $a C0 $b IW9Initiate Another SILO Locator Search