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03045aam a2200397 i 4500 001 1AA05F64BFA611ECA5AD8FDE3CECA4DB 003 SILO 005 20220419010024 008 210331s2021 nyu b 001 0 eng 010 $a 2021010403 020 $a 1789667771 020 $a 9781789667776 020 $a 1789667755 020 $a 9781789667752 035 $a (OCoLC)1245959988 040 $a DLC $b eng $e rda $c DLC $d UKMGB $d BDX $d OCLCF $d SINLB $d DLC $d OCLCO $d SILO 042 $a pcc 050 00 $a HG173 $b .M6248 2021 100 1 $a Miles, Roger $q (Roger T.), $e author. 245 10 $a Culture audit in financial services : $b reporting on behaviour to conduct regulators / $c Roger Miles. 264 1 $a New York, NY : $b Kogan Page Limited, $c 2021. 300 $a xxxvii, 403 pages ; $c 25 cm 504 $a Includes bibliographical references (pages 308-390) and index. 520 $a "In the next wave of conduct regulation in financial markets, from 2020 the regulator expects firms to produce evidence on how they are improving behaviour and culture, leaving practitioners anxious that their current reporting and management information (MI) are irrelevant to meeting as-yet unclear regulatory expectations. This book provides the insights and tools firms need to report on culture, securing both enhanced business value and the regulator's approval. Culture is now seen as a key contributor to good governance, feeding into existing discourse on environmental, social and governance (ESG) factors and the emerging dialogue on 'non-financial (mis)conduct', but conventional measures of business quality are unfit for the new reporting agenda. Culture Audit in Financial Services follows the arc of 'behavioural regulation' to examine what the regulator really wants, before offering guidance on how culture audit differs from conventional auditing, how to put the latest pure-research findings to work, and the key features of well-designed conduct and culture reports. Written by an impartial author and a variety of contributors with extensive experience working with practitioners, regulators, and many of the world's finest academic initiatives, this book is filled with practical, grounded advice on how best to approach this new challenge and avoid infractions"-- $c Provided by publisher. 650 0 $a Financial services industry. 650 0 $a Corporate culture $x Auditing. 650 0 $a Organizational behavior $x Auditing. 650 0 $a Employee attitude surveys. 650 7 $a Corporate culture $x Auditing. $2 fast $0 (OCoLC)fst00879625 650 7 $a Employee attitude surveys. $2 fast $0 (OCoLC)fst00908962 650 7 $a Financial services industry. $2 fast $0 (OCoLC)fst00924738 650 7 $a Organizational behavior $x Auditing. $2 fast $0 (OCoLC)fst01047803 776 08 $i Online version: $a Miles, Roger, $t Culture audit in financial services $d New York : Kogan Page Inc, 2021. $z 9781789667769 $w (DLC) 2021010404 941 $a 1 952 $l OVUX522 $d 20230517011327.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=1AA05F64BFA611ECA5AD8FDE3CECA4DBInitiate Another SILO Locator Search