History of consumer and patient health librarianship / Michele Spatz -- Where to start? : needs assessment / Nikki Dettmar -- Strategic planning for success / Mary Grace Flaherty -- Bricks and mortar : costs, budgeting & funding sources / Cara Marcus -- Patient friendly technology : today and tomorrow / Gabe Rios & Emma O'Hagan -- Prized assets : staff / Jean Shipman & Erica Lake -- Health reference service / Nancy Dickenson, Carmen Huddleston, Gillian Kumagai, Jean Johnson, Edgar Lopez -- Ethical issues in providing consumer and patient health information / Barbara Bibel with Michele Spatz -- Social media for health consumers and patients / Michelle Kraft -- Meeting health information needs of diverse populations : children, teens, LGBT, low literate, ESL / Linda Stahl -- Cultural sensitivity and health information resources & services / Donna J. McCloskey -- Marketing health library services to patients and consumers / Jackie Davis -- Strategic partnerships : in-reach / Carol Ann Atwood.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.