38 records matched your query       

Title:

Customer surveys for agency managers : what managers need to know / Harry P. Hatry ... [et al.].

Publisher:

Distributed in North American by University Press of America,
Distributed in North American by University Press of America,

Copyright Date:

c1998

Description:

xii, 117 p. : ill. ; 29 cm.

Subject:

Sampling (Statistics)
Social sciences--Statistical methods.
Consumer satisfaction--Evaluation.

Other Authors:

Hatry, Harry P ,
Urban Institute.

Notes:

Includes bibliographical references (p. 109-111) and index.

ISBN:

9780877666721 (pbk. : alk. paper)
0877666725 (pbk. : alk. paper)
9780877666714 (cloth : alk. paper)
0877666717 (cloth : alk. paper)

OCLC:

(OCoLC)37579762

LCCN:

97038007

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)