Access to utility service : disconnections, utility bill assistance programs, metering, payments, and telecommunications / Jenifer Bosco, Charles Harak, Berneta Haynes, John Howat, Karen Lusson, Olivia Wein ; contributing authors, Margot Saunders, John Van Alst, Geoffry Walsh.
Subtitle for previous editions: "regulated, de-regulated and unregulated utilities, deliverable fuels, and telecommunications, and "disconnections, metering, payments, telecommunications, and assistance programs." Includes bibliographical references and index.
Contents:
Introduction -- Right to utility service -- Tenant strategies for maintaining service -- Metering issues : metering errors, master metering, submetering, prepayment meters, advanced meters -- Payment issues : payment, security deposits, and late charges -- Termination of utility service and termination protections -- Utility affordability programs : description and implementation -- The Low Income Home Energy Assistance Program (LIHEAP) -- Weatherization and energy efficiency programs -- Telecommunications -- Affordable water service -- Bankruptcy issues : when either the consumer or landlord files for bankruptcy -- Manufactured homes and utility service -- Due process protections for municipal and REC customers : unregulated deliverable fuels -- Appendices.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.