The politics of crisis management : public leadership under pressure / Arjen Boin, Universiteit Leiden, Paul 't Hart, Universiteit Utrecht, Eric Stern, the Swedish National Defence College, Bengt Sundelius, the Swedish National Defence College.
Machine generated contents note: Introduction; 1. Managing crises: five strategic leadership tasks; 2. Sense making: grasping crises as they unfold; 3. Decision making and coordinating: shaping the crisis response; 4. Meaning making: constructing a crisis narrative; 5. To end a crisis: managing accountability; 6. Learning and changing: from the crisis to reform; 7. How to deal with crisis: lessons for prudent leadership.
Summary:
"Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.