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01076nam a2200289 a 4500 001 00A2BBB62AF911DE979B4407A8D7520A 005 200904162139.0 008 981201s1998 maua b 001 0 eng c 010 $a 98086947 020 $a 9780738200453 020 $a 073820045X 035 $a (OCoLC)40421174 040 $a TJC $c TJC $d SILO $d SILO 050 4 $a HD38 $b .L346 1998 100 1 $a Lanning, Michael J. 245 1 $a Delivering profitable value : $b a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business / $c Michael J. Lanning. 260 $a Reading, Mass. : $b Perseus Books, $c c1998. 300 $a xii, 320 p. : $b ill. ; $c 25 cm. 504 $a Includes bibliographical references and index. 650 0 $a Industrial management. 650 0 $a Customer relations. 939 $a 3944127 941 $a 3 952 $l OVUX522 $d 20180106015241.0 952 $l USUX851 $d 20160819052929.0 952 $l UNUX074 $m HD38.L346 1998 $d 20090701080000.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=00A2BBB62AF911DE979B4407A8D7520AInitiate Another SILO Locator Search