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Author:
Balm, Gerald J.
Title:
Benchmarking :
a practitioner's guide for becoming and staying best of the best / Gerald J. Balm.
Edition:
2nd ed.
Publisher:
QPMA Press,
Copyright Date:
c1992
Description:
xvii, 194 p. : ill., charts ; 23 cm.
Subject:
Benchmarking (Management)--United States.
Total quality management--United States.
Organizational management.
Notes:
Includes bibliographical references (p. 185-191) and index.
ISBN:
9780963216717
0963216716
OCLC:
(OCoLC)30529424
Locations:
USUX851 --
Iowa State University - Parks Library
(Ames)
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