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01460cam a2200349 a 4500 001 2672AF9C2AFC11DEA26E6407A8D7520A 005 200904162202.0 008 991208s2000 caua b 000 0 eng 010 $a 99050888 020 $a 9780787952723 (alk. paper) 020 $a 0787952729 (alk. paper) 035 $a (OCoLC)42980083 040 $a DLC $c DLC $d SILO $d C#P $d NIU $d SILO 050 00 $a HD58.9 $b .C483 2000 082 00 $a 658.5/0028/7 $2 21 100 1 $a Chang, Richard Y. 245 1 $a Performance scorecards : $b measuring the right things in the real world / $c Richard Y. Chang, Mark W. Morgan. 250 $a 1st ed. 260 $a San Francisco : $b Jossey-Bass, $c c2000. 300 $a xxviii, 162 p. : $b ill. ; $c 25 cm. 504 $a Includes bibliographical references (p. 161-162). 505 0 $a The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score. 650 0 $a Organizational effectiveness $x Measurement. 650 0 $a Performance technology. 650 4 $a Performance technology. 650 4 $a Organizational effectiveness $x Measurement. 700 1 $a Morgan, Mark W. 939 $a 4173202 941 $a 1 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=2672AF9C2AFC11DEA26E6407A8D7520A 994 $a 02 $b NIU 952 $l UNUX074 $d 20090701080000.0Initiate Another SILO Locator Search