Complete office handbook : the definitive reference for today's electronic office / Susan Jaderstrom, Leonard Kruk, and Joanne Miller ; general editor, Susan W. Fenner.
Pt. 1. Professional development and human relations: Growing professionally -- Career advancement -- Time management and problem solving -- Organizational structures and office relationships -- Supervision and training -- Business ethics and etiquette -- Pt. 2. Equipment and supplies: Office equipment -- Office computer software -- Office supplies -- Office work space -- Pt. 3. Specialized office procedures: Office manuals and publications -- Records management -- Financial recordkeeping -- Travel planning -- Meeting planning and management -- Mailing documents -- Pt. 4. Office communications: Written correspondence -- Reports -- Office and Web publishing -- Editing and proofreading -- Oral communications -- Electronic communications and the Internet -- Glossary of computer terms.
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