Includes bibliographical references (pages 271-278) and index.
Contents:
All office work is not the same -- The sleeping giant : creativity -- Getting the right work to the right people -- Integrated support systems -- Information as power -- The management revolution -- The WRM process : how to make it work for you -- A fair day's work for a fair day's pay -- Seven case studies. A hospital's executive board ; A computer company's marketing department ; A brokerage firm's audit department ; A nuclear engineering company ; A computer company's advertising department ; A manufacturing company's costing department ; A petroleum company -- Appendix A. Technology and the human brain : information systems for office operations -- Appendix B. The work redistribution management activity diary : additional information on completing the entries -- Appendix C. Work redistribution management activity diary.
Summary:
A step-by-step guide to making the best possible use of both employees and technology.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.