Practical tips for consumers : what consumers need to know before buying telecommunications servics; what they need to know after purchasing the services; how to read their bills; what the common complaints are; how to effectively complain about problems and rectify them; how to sign up for low-income programs; and ways to get involved in making the marketplace better / a project of Consumers Union.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.