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01321aam a2200253 i 4500 001 28C0B97EF61111E4B9B1D8C8DAD10320 003 SILO 005 20150509010100 007 he bmb024bbca 008 130702s2013 dcu b f000 0 eng c 035 $a (OCoLC)851509339 040 $a GPO $b eng $e rda $c GPO $d SILO 043 $a n-us--- 110 1 $a United States. $b Subcommittee on Transportation Security, $b House. $b Committee on Homeland Security. $b Subcommittee on Transportation Security, $e author. 245 10 $a TSA's efforts to fix its poor customer service reputation and become a leaner, smarter agency : $b hearing before the Subcommittee on Transportation Security of the Committee on Homeland Security, House of Representatives, One Hundred Twelfth Congress, second session, June 7, 2012. 264 1 $a [Washington, D.C.] : $b U.S. Government Printing Office, $c [2013] 300 $a 1 microfiche (iii, 32 pages) : $b negative ; $c 11 x 15 cm 500 $a Paper version available for sale by the Superintendent of Documents, United States Government Printing Office. 500 $a Shipping list no.: 2013-0221-M. 500 $a "Serial no. 112-97." 500 $a CRDP Project record. 941 $a 1 952 $l ULAX314 $d 20190926095025.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=28C0B97EF61111E4B9B1D8C8DAD10320Initiate Another SILO Locator Search