Prologue: Discovering theories X and Y -- Part 1: The search for productive workplaces -- Scientific management revisited: a tale of two Taylors -- The consulting engineer: Taylor invents a new profession -- Lewin: the practical theorist -- The learning organization: Lewin's legacy to management -- McGregor and the roots of organization development -- The human side of enterprise revisited: a new look at theories X and Y -- Undoing Taylorism: emery, trist, and the sociotechnical revolution -- Open systems and the new paradigm: how Emery and Trist redefined the workplace -- Part 2: Transforming theory into practice and practice into theory -- Adding action to research: Lewin's practice theory road map -- Methods of diagnosis and action: taking snapshots and making movies -- Rethinking organizational improvement: new perspectives on consultation -- Improving whole systems: alternatives to the report-in-the-drawer phenomenon -- Part 3: Learning and applying new practice theories -- "Third Wave" managing and consulting: a new practice theory -- Inventing the future: search strategies for whole systems improvement -- Transforming teamwork: work relationships in a fast-changing world -- Designing work: new structures for learning and self-control -- Managing and consulting beyond the design limits: a "Third Wave" active project -- Epilogue: caught between paradigms: where do we go from here?
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.