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03433aam a2200409 i 4500 001 14B5C2C0C8E811EB9BB532342BECA4DB 003 SILO 005 20210609010106 008 210331s2021 caua b 001 0 eng 010 $a 2021011580 020 $a 1610354001 020 $a 9781610354004 035 $a (OCoLC)1245246750 040 $a DLC $b eng $e rda $c DLC $d OCLCO $d BDX $d ZQP $d LW1 $d OCLCF $d YDX $d IOU $d SILO 042 $a pcc 043 $a n-us--- 082 00 $a 658.300973 $2 23 100 1 $a Paggi, Robin, $e author. 245 10 $a Managing Generation Z : $b how to recruit, onboard, develop, and retain the newest generation in the workplace / $c Robin Paggi and Kat Clowes. 246 30 $a How to recruit, onboard, develop, and retain the newest generation in the workplace 264 1 $a Fresno, California : $b Quill Driver Books, $c [2021] 300 $a xvi, 325 pages : $b illustrations ; $c 23 cm 504 $a Includes bibliographical references and index. 520 $a Expert advice on attracting, training, managing, retaining, and succeeding with America's newest generation of hard-working, tech-savvy employees. A new generation is entering the American workforce -- Gen Z, the age cohort born after 1996. Having grown up with smartphones, social media, emoji-speak, helicopter parenting, and no expectation of privacy, Gen Z has a unique culture and working style that can be baffling to their Millennial, Gen X, and Baby Boomer managers. In Managing Generation Z, Robin Paggi, a veteran HR manager, and Kat Clowes, an educational consultant who has worked with hundreds of Gen Z'ers, join forces to give employers and managers a practical, easy-to-understand guide to the new generation defining the future of work. Based on Clowes's in-depth knowledge of Gen Z habits and Paggi's real-world experience of how generational miscommunications can cause expensive personnel problems, Managing Generation Z gives managers at all levels a plan for getting quality work from Gen Z employees while avoiding cultural clashes at the office. Gen Z is highly educated, extraordinarily tech-savvy, eager to meet expectations, and loyal to employers, but many Gen Z workers have never been trained in the basics of professionalism, workplace communication, and the unwritten social rules older generations instinctively expect. Managing Generation Z teaches managers how to bridge the communication styles between Gen Z and older colleagues, how to train Gen Z staff to make work objectives clear, and how to evaluate and correct Gen Z employees so they will listen, accept, learn, and improve. Like having an expert HR manager at your fingertips, Managing Generation Z is essential reading for both front-line supervisors and C-level executives who want to get the most from the newest generation in the workforce-- $c Provided by publisher. 650 0 $a Generation Z $x Employment $z United States. 650 0 $a Conflict of generations in the workplace $z United States. 650 0 $a Intergenerational relations $z United States. 700 1 $a Clowes, Kat, $e author. 941 $a 6 952 $l USUX851 $d 20240403011023.0 952 $l FXPH314 $d 20220909064301.0 952 $l TCPG826 $d 20211102010620.0 952 $l LAPH975 $d 20210713014205.0 952 $l KSPG296 $d 20210622010341.0 952 $l BAPH771 $d 20210609010157.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=14B5C2C0C8E811EB9BB532342BECA4DB 994 $a C0 $b IOUInitiate Another SILO Locator Search