12 records matched your query       

01463cgm a2200385Ia 4500
001 62E608882B0C11DE82774608A8D7520A
005 200904162358.0
007 vf cbaho-
008 060510p19901970enk020            vleng d
035    $a (OCoLC)68622695
040    $a IWA $c IWA $d SILO $d SILO
245 0  $a Who killed the sale? $h [videorecording] / $c Rank Audio Visual ; [Massey-Ferguson, Inc.] ; directed by Michael Tuchner.
260    $a Brentford, Middlesex, England : $b Rank Short Films Group, $c c1990.
300    $a 1 videocassette (20 min.) : $b sd., col. ; $c 1/2 in.
500    $a "The customer and you."
500    $a Videocassette release of a 1970 film.
520    $a Dramatization of the loss of a major account for a corporation based on communication problems, indifference, bad customer service, carelessness, missed deadlines, and poor organization.
538    $a VHS.
650  0 $a Selling.
650  0 $a Sales management.
650  0 $a Sales personnel $x Communication.
650  0 $a Communication in organizations.
650  0 $a Customer services.
650  0 $a Consumer behavior.
650  0 $a Deadlines.
650  0 $a Gossip.
700 1  $a Tuchner, Michael.
710 2  $a Rank Audio Visual Ltd.
710 2  $a Massey-Ferguson, Inc.
939    $a 5630357
941    $a 1
945    $a vhs
952    $l USUX851 $d 20160823063429.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=62E608882B0C11DE82774608A8D7520A
994    $a 11 $b IWA