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01494cam a22003014a 4500 001 491675A66BF711DEA13FF332A8D7520A 003 SILO 005 20110908010717 008 080331s2008 cau 000 0 eng 010 $a 2008014082 020 $a 193336890X 020 $a 9781933368900 040 $a DLC $c DLC $d SILO $d BTCTA $d BAKER $d YDXCP $d WIQ $d ILC $d KAY $d SILO 050 00 $a PN6231.S17 $b C87 2008 082 00 $a 658.8/120207 $2 22 245 0 $a The customer is always wrong : $b the retail chronicles / $c edited and compiled by Jeff Martin. 260 $a Distributed by Publishers Group West, $b Soft Skull Press ; $c c2008. 300 $a xii, 171 p. ; $c 19 cm. 520 $a A tragicomic and all-too-revealing collection of essays by writers who have done their time behind the counter and lived to tell their tales. 505 0 $a Wate Rouse -- Stewart Lewis -- Elaine Viets -- Jim DeRogatis -- Kevin Smokler -- Michael Beaumier -- Anita Liberty -- Richard Cox -- James Wagner -- Victor Gischler -- C.A. Conrad -- Gary Mex Glazner -- Timothy Bracy -- Colson Whitehead -- Randall Osborne -- Wendy Spero -- Hollis Gillespie -- Becky Poole -- Clay Allen -- Jane Borden -- Catie Lazarus. 650 0 $a Sales personnel $v Humor. 650 0 $a Selling $v Humor. 700 1 $a Martin, Jeff, $d 1980- 941 $a 2 952 $l TYPH572 $d 20240524010720.0 952 $l YEPF572 $d 20200204051858.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=491675A66BF711DEA13FF332A8D7520A 994 $a 02 $b KAYInitiate Another SILO Locator Search