"Building Friendships, Resolving Differences is a valuable guide to interacting with people of any age, race, gender occupation. The author uses real life situations rather than theory to explain his beliefs and strategies. He prioritizes leadership because we are all leaders in some capacity. The author provides an insightful approach to various components of leadership like building relationships, confidence, morales, and diffusing emotional situations."-amazon.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.