Keys to high impact delivery -- What every listener really wants, what every speaker needs to know -- Case study : Winston Churchill -- Overcoming stage fright : "Nothing to fear but fear itself" -- Using humor effectively -- Stories and self-revelation : how to win attention and respect -- Case study : Eleanor Roosevelt -- Motivating your listeners to action -- Winning the first minute : making a positive impression -- The power of persuasion, part one -- The power of persuasion, part two -- Creativity and the magic formula -- Case study : Franklin Delano Roosevelt -- Dealing with questions and answers -- How to conclude a presentation -- Case study : Sports talk.
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