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01425cam a2200349 a 4500 001 D49DEFC82B0B11DE9A033608A8D7520A 003 SILO 005 20090730151007 008 050720s2005 mdua b 001 0 eng d 010 $a 2005930957 020 $a 9780761832843 (pbk.) 020 $a 076183284X (pbk.) 040 $a FGM $c FGM $d SILO $d BAKER $d CLU $d YDXCP $d BTCTA $d IWA $d SILO 042 $a lccopycat 050 00 $a HM1126 L33 2005 100 1 $a Ladd, Peter D. 245 1 $a Mediation, conciliation, and emotions : $b a practitioner's guide for understanding emotions in dispute resolution / $c Peter D. Ladd. 260 $a Lanham, Md. : $b University Press of America, Inc., $c c2005. 300 $a xvii, 275 p. : $b ill. ; $c 23 cm. 504 $a Includes bibliographical references (p. [257]-267) and index. 650 0 $a Mediation $z United States $x Psychological aspects. 650 0 $a Conflict management $z United States $x Psychological aspects 650 0 $a Dispute resolution (Law) $z United States $x Psychological aspects. 650 0 $a Emotions. 856 41 $3 Table of contents only $u http://www.loc.gov/catdir/toc/fy0705/2005930957.html 941 $a 4 952 $l OVUX522 $d 20200924013434.0 952 $l USUX851 $d 20170203035009.0 952 $l UNUX074 $d 20090701080000.0 952 $l N5UX522 $d 20090701080000.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=D49DEFC82B0B11DE9A033608A8D7520A 994 $a 02 $b IWAInitiate Another SILO Locator Search