The value of operations -- From customer value to operations strategy -- Matching products, markets and strategies -- Procurement and supply contracts as competitive weapons -- Risk mitigation strategies -- Rethinking the role of information technology -- System flexibility -- Process flexibility -- Product design flexibility -- The impact of oil price volatility -- Doing well by doing good -- Barriers to success.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.