Electronic records enter the mainstream / David O. Stephens -- Content management technologies / David O. Stephens -- Electronic records and electronic government / Mark R.W. LeMahieu -- How to get started / Mark R.W. LeMahieu -- System procurement / Jason Sanders -- Security and integrity of information / Julian L. Mims III -- Access, privacy, and confidentiality / Robert Freeman -- Records retention / David O. Stephens.
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