Introduction -- Learning to lead with heart -- Knowing the sound of your own heart -- Opening yourself up-to yourself and to others -- Building an engaged, trusting culture -- Sometimes it takes being friggin' crazy -- Recognizing the potential in people -- Delivering tough news with your heart -- Creating a purpose and strategy that connects with your team -- Connecting with the hearts of your customers -- Seeing new possibilities with your coach -- Conclusion.
Summary:
"In Lead with Heart, Tom provides an unconventional approach to business leadership, including advice and strategies on how to open yourself up as a leader, recognize potential in your employees, and increase employees<U+2019> trust in you and the company."--Publisher's website.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.