Working front of house [videorecording] / Films for the Humanities & Sciences ; directed by Jared Marshall ; writer, Cath Collins ; senior producer, Pru Burns ; [produced by] VEA.
Interviews people who work in the hospitality industry dealing with the public : receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. As the public face of the tourism industry these people have the responsibility of providing the best possible service they can for their paying clients.
OCLC:
(OCoLC)456378616
Locations:
UQAX771 -- Des Moines Area Community College Library - Ankeny (Ankeny)
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.